Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.2. Acceptable use Policy
2.1. You agree not to engage in unacceptable use of our service, site or systems including but not limited to using false identity or attempt to mislead any person as to the identity or origin of any order.
3.1. In using our services, personal information may be required or collected from you in order to provide you with a personalized and fulfilling experience on our website.
4.1. AQUA SAFI Ltd website contains copyrighted material, trademarks and other proprietary information, including, but not limited to text, photos, video, graphics, music, sound and all other information.
4.2. You may not modify, publish, transmit, reproduce or in any way exploit any of the information in whole or in part.
4.3. The logos, trademarks and other intellectual property used on the portals belong to AQUA SAFI Ltd and its affiliates/partners except as otherwise expressly permitted under statute, no copying, reproduction, publication or commercial exploitation of the information will be permitted without the express permission of AQUA SAFI Ltd.
4.4. Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Failure to comply with this condition will attract heavy legal penalties.5. Data Description
5.1. We endeavor to be as accurate as possible in our descriptions of the data on our website for your utmost convenience and to ensure our customers are not misled.
5.2. The above notwithstanding however, we do not in any way warrant that data descriptions and website content will be completely free of errors and constantly up to date. We reserve the right to correct any errors and inaccuracies as well as updating the information on our website where need arises.6. Information available on website
6.1. You accept that the information contained in this website is provided “as is, where is”, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.
6.2. With an exception of our own products, product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.7. User submissions
7.1. Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
7.2. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
7.3. By signing up, you agree to receive promotional emails, SMS and push notifications from the company. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country.8. User passwords and Login Accounts
8.1. If any of the Services requires the User to open an account, they shall complete the registration process by providing AQUA SAFI Ltd. with current, complete and accurate information as prompted by the applicable registration form.
8.2. The User shall choose a password and a user name. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, the User is entirely responsible for any and all activities that occur under the user’s account.
8.3. The User agrees to notify the company immediately of any unauthorized use of User’s account or any other breach of security. AQUA SAFI Ltd. will not be liable for any loss that the User may incur as a result of someone else using their password or account, either with or without their knowledge. However, the User may be held liable for losses incurred by the company or another party due to their negligence in securing their password and account.9. Disclaimer of Warranties
9.1. We do not guarantee represent or warrant that your use of our website/ services will be uninterrupted and error free
9.2. The reference to or the presence of a product, entity or service on our website shall not be deemed to be an endorsement of the said products, entities or service by our company.10. Limitation of liability
10.1. The company’s liability arises only where the goods delivered are damaged prior to receipt. The liability is limited to the price paid for the product only.
10.2. In no event shall the company, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website. Liability shall be limited to the maximum extent permitted by the laws of Rwanda.11. Restrictions
11.1. You are permitted only to use the services of AQUA SAFI Ltd. in a legal, authorized, and acceptable manner.
11.2. You are not to use the services of AQUA SAFI Ltd. to violate or infringe the privacy, intellectual property, or other proprietary rights of AQUA SAFI Ltd. third-party or any other person, institutions or organizations.
11.3. You are not to use the services of AQUA SAFI Ltd. in ways that constitute fraud or fraudulent misrepresentations of any form.
11.4. You must not access, use or otherwise exploit AQUA SAFI Ltd. systems in unauthorized manners, or in ways that impair or harm our systems or other merchants.
11.5. You are not to send, store, or transmit viruses or other harmful code through the AQUA SAFI Ltd. systems. Neither should you gain or attempt to gain unauthorized access to AQUA SAFI Ltd. systems.12. Suspension and Termination of Account by AQUA SAFI Ltd
12.1. Upon prior notice to the user, AQUA SAFI ltd. shall have the right to suspend your account in the event of any breach by you of these terms and conditions or in the event of any conduct by you, which AQUA SAFI Ltd. in its sole discretion, considers being unacceptable.
12.2. With a prior notice, account suspension may also be applied in cases whereby the user has not yet paid for the device’s subscription fee
12.3. The account may be terminated upon request by the user or when the user no longer has the device.
12.4. By subscribing, you agree that AQUA SAFI Ltd. shall not be held liable for any charges or damages (without limitation) to you or your account should your account be suspended or terminated.13. Links and third party websites
13.1. We may include links to third party websites at any time. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.
13.2. In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
13.3. Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.14. Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.15. Revision of these Terms
15.1. We reserve the right to revise these terms at any time either by adding or subtracting clauses as well as making updates to this page. In using our Website you shall be expected to continuously and regularly revisit these Terms so as to familiarize yourself with the changes and updates made if any.
15.2. These Terms constitute the entire agreement between the company and you in relation to your use of this Website, and supersede all prior agreements and understandings.16. Dispute Resolution
16.1. Any dispute between the company and any customers arising under or related to these terms and conditions that cannot be settled amicably may be referred to Arbitration and shall be conducted in the manner prescribed by the law governing arbitration and conciliation in Rwanda.
16.2. The language of the arbitration shall be English and the seat of the arbitration shall be Kigali International Arbitration Centre.
16.3. The costs of arbitration shall be borne by the unsuccessful party unless the award provides otherwise.17. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of Rwanda